A question for our Fort Collins Colorado motorists: How long have you been enjoying the romantic glow of your check engine light?
Hey, it’s not there to create ambiance; it’s a warning that something’s wrong. When your check engine light comes on get it checked at a capable Fort Collins Colorado service station.
Many conditions that cause the check engine light to come on affect fuel economy. Some very dramatically.
Always make sure you tighten your gas cap until it clicks. A loose gas cap can cause a false sensor reading that’ll make the check engine light come on.
If your date’s eyes are smoldering in the reflected glow of the check engine light, try to think of all the gas money you’ll save by getting it fixed. Give us a call when you are ready: 970-482-0156
One might say the most challenging part of being an automotive service technician at Houska Automotive in Fort Collins Colorado is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it’s challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it’s not something obvious, it’s easy for the customer to focus on the fixing and not the diagnosing.
Let us introduce you to something we’ll call Customer Detective Work – that is helping your Fort Collins Colorado technician find clues to what’s wrong.
We start with the detective basics: What, Where and When. Play along with me. You come in to Houska Automotive and your car is making a funny sound.
Q: Where’s the sound?
A: Around the right front wheel.
Q: What kind of sound?
A: Kind of a clunk, clunk sound.
Q: When do you hear the sound?
A: When I turn and accelerate.
Q: Right and left? Forwards and back?…
Do you see where we’re going? You’re gathering additional information to help your Fort Collins Colorado technician know where to start. Based on your car and the tech’s experience, he’ll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says “making a funny noise”.
When you think you need to bring a vehicle in, make some notes about the problem. Rather than just saying “it’s leaking”, tell the tech the color of the fluid, and approximately where under the car you see the puddle.
Things like ‘the car is stalling or sputtering’ are often very hard to diagnose because they’re intermittent. They may not happen every time you drive and usually aren’t happening when you actually bring the car in. So, it is a big help for you to describe what’s happening in as much detail as possible.
Your Fort Collins Colorado technician at Houska Automotive will need to be able to duplicate the problem if possible so he needs to know details, like ‘it stalls after it’s been driven for about 20 minutes and I go over 50 miles an hour’.
If the tech can experience the problem personally, he’s better able to make a diagnosis and repair. And, then test to see if the repair solved the problem.
You may have found yourself in the following situation: You go to get your oil changed and the service adviser at Houska Automotive recommends you get a new engine air filter. You say yes, but because you didn’t know what an air filter is or what it does, but you were too embarrassed to ask.
First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information from any of our Houska Automotive staff. It’s your money and you have a right to understand what you’re paying for.
Let’s review what an air filter does:
Air is the focus of this discussion. What is the air like outside in Fort Collins right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in Colorado with hay fever can tell you that there’s plenty in the air that you can’t see. Well, it’s the engine air filter’s job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.
Houska Automotive 899 Riverside Avenue Fort Collins, Colorado 80524 970-482-0156
In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It’s no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn’t clean as well. It can’t move enough air to create good suction. A clogged engine air filter is the same way – the engine can’t get enough air to burn the fuel efficiently. That means less power and wasted gas.
That’s why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it’s very dusty or where there’s lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you’ll need to replace it soon – like at your next oil change.
Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.
The better your car breathes, the better it runs – kind of like people. And don’t worry – if you have a question or don’t understand a recommendation just ask.
We’re going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Fort Collins automotive service and repair industry hasn’t been given a pass either.
Unfortunately, every profession in Fort Collins has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.
Yet some people remain uncomfortable with Fort Collins automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.
If we understand what’s recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we’ll have more trust in the recommendation. So communication is key. It’s like going to the doctor; If she’s using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Fort Collins service advisor too. He’s so familiar with all things automotive, he may forget you don’t know a PCV from an EGT.
If you don’t understand what your doctor’s talking about: ask some questions. If you don’t understand what your Fort Collins automotive advisor’s talking about: ask some questions.
Let’s go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, “Is this really necessary?” Well, here’s the industry standard:
If a technician tells you that a repair or replacement is required it must meet the following criteria:
The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing
For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Houska Automotive says that you have a cracked rotor and need to replace it.
If you tried to get him to simply put new pads on, he would say that if you didn’t want to replace the rotor; Houska Automotive would ethically have to refuse the repair.
To just put pads on a cracked rotor would have been very wrong. The brakes could’ve failed at anytime and needed to be repaired – not just have a band-aid slapped on them.
Now, looking at something not so serious, the technician may suggest repair or replacement if:
The part is close to the end of its useful life – just above discard specifications or likely to fail soon
To address a customer need or request – like for better ride or increased performance
To comply with maintenance recommended by the vehicle’s manufacturer
Based on the technician’s informed experience
Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.
Buying a new car in Fort Collins is always a big financial decision. The allure of that new car smell is powerful, to be sure. But what if your current car is still in good shape? How do you decide?
People in Fort Collins who’ve been used to driving a new car every three to five years may be having second thoughts in this economy. For many, the question is, how does the certainty of a new car payment stack up against uncertain repairs for a car that may be out of warranty?
For purposes of our discussion, let’s assume you live right here in Fort Collins and have a five year old vehicle. It’s now paid off. If you keep it, you fear that there’ll be some repairs over the next five years, but you really don’t know what to expect. For help we turned to Edmunds.com.
Edmunds.com has compiled maintenance and repair information for cars and trucks. With this data, they project likely service and repair costs for a particular make and model. They’re able to use manufacturer’s maintenance schedules and repair histories for the projections.
Of course, these projections can’t predict what will happen to your vehicle in Fort Collins, but they do give you information to use in your decision.
Let’s look at the numbers for a five year old Toyota Camry V-6. In this example, the combined maintenance and repairs for the five year period is $5,748. This works out to an average of $96 a month. The year-by-year averages range from a low of $49 a month to $124 a month.
So compare $96 a month with a new car payment. And it’s actually better news than that; you would still have maintenance expenses with a new car, so the repair element could be less than half that figure.
Here are numbers for some other five year old vehicles from around Fort Collins:
Ford Escape – $116 a month
Chevy Silverado – $131 a month
Jeep Grand Cherokee – $138 a month
Hyundai Accent – $85 a month.
Now, if your vehicle is older than five years, have a chat with your Fort Collins service advisor at Houska Automotive. We see hundreds of vehicles through our bays every month and we know your car. See if there’s any particular problem common with your vehicle that you might see over the next couple of years.
And of course, the best way to keep future repair costs down is to take care of all your scheduled maintenance. This is especially important in older vehicles that have had time to accumulate some deposits.
There are special motor oil formulations that help clean older engines and protect and recondition their seals and gaskets.
We hope this eliminates some of the unknowns in the decision to keep or trade.
Give us a call if you have any questions: Houska Automotive 899 Riverside Avenue Fort Collins, Colorado 80524 970-482-0156
People in Fort Collins have been hearing a lot about higher oil change intervals these days. Maybe you’re wondering: What are the key issues?
Some new vehicle manufacturers in Fort Collins are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles or more. This practice came under scrutiny when four of the largest new car manufacturers announced that owners like those in Fort Collins were experiencing engine damage resulting from these higher oil change intervals.
The manufacturers’ standard oil drain service for particular vehicles was scheduled at around 7,500 miles. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail.
What causes oil sludge? It’s a factor of time and mileage. There are hot spots in every engine that cause oil burn off that leads to sludge. Also, water from normal condensation can build up in the oil. This water also creates sludge. Severe driving conditions lead to more rapid sludge formation.
Severe driving around Fort Collins includes short trips under four miles or trips under ten miles in freezing conditions. The engine just doesn’t get warm enough for the water in the oil to evaporate.
Severe conditions are at the heart of the problem. Stop-and-go driving, towing, dusty conditions, heavy loads, very hot or very cold temperatures, a car top carrier – these are all conditions that would suggest that the severe service schedule should be considered.
The severe service schedule has much shorter oil change intervals. People in Fort Collins just need to honestly evaluate how they drive to determine if they should change their oil closer to the severe service schedule, or to the standard schedule.
Some types of SUV will give oil change reminders. But it’s important to know how that reminder is determined. For some, the reminder simply comes when the standard mileage interval has rolled around. Others use a computer algorithm that takes into consideration the number of cold starts, trip length, engine temperature and so on. It’s programmed to approximate where on the standard/severe service spectrum you fall. Some more expensive vehicles actually have sensors that test the cleanliness and effectiveness of the oil.
For the rest of us, better safe than sorry should be the guiding principle. Talk with your Fort Collins service advisor at Houska Automotive and work it out together. Find out what kind of oil the factory sends out in your vehicle. Sometimes it’s a premium grade that costs more than standard oil – but it may be what’s needed to meet a higher factory recommended interval.
If you’re realistically conservative, standard grades of oil will take care of you year after year. If you want to push the limits, ask for a premium grade oil to give you extra protection.
So, what happened with those manufacturers with the problems from higher oil change intervals? They ended up extending the engine warranty for parts that were affected by oil sludge. But they had a stipulation – they lowered the oil change interval and the vehicle owner had to provide proof of oil changes at the new lower interval to keep the extended warranty.
All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.
That is why Wellington and Windsor automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.
Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.
An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:
The part no longer performs its intended purpose
The part does not meet a design specification
The part is missing
The technician may suggest repair or replacement if:
The part is close to the end of its useful life – just above discard specifications or likely to fail soon
To address a customer need or request – like for better ride or increased performance
To comply with maintenance recommended by the vehicle’s manufacturer
Based on the technician’s informed experience
Here are some examples:
An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.
Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.
Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.
The automotive service industry and Houska Automotive want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.
Myths passed around our Fort Collins Colorado community start with a grain of evidence and are then built up with a lot of imagination and very elastic logic. And the internet is a breeding ground for automotive myths. Some bloggers recall the SUVs of yesteryear and declare their modern decedents to be virtually maintenance free and that anyone who says otherwise is out to rip you off.
To get the truth about auto myths you hear around the Fort Collins area, come over to Houska Automotive. You’ll find us at 899 Riverside Avenue, Fort Collins, Colorado 80524. Give us a call at 970-482-0156 to make an appointment for your next auto service.
Let’s examine a couple of the more popular rants and look at the truth behind them.
The first one is that the chassis no longer needs lubrication for suspension, steering and the driveline. They declare that anyone who has charged you for lubrication is a charlatan.
The truth on which this myth is based is that many new cars come from the factory with sealed joints and cannot be greased. However, there are still some grease points on many cars around Fort Collins. A grease fitting may have been installed in conjunction with a repair. And most trucks and truck-based SUVs driving in Fort Collins still require chassis lubrication. This is because they are more heavy duty and proper greasing is still required to keep them going.
Another common rant you’ll hear around Fort Collins is that modern cars don’t need tune-ups. That depends on your definition of a ‘tune-up’, which has changed as technology has progressed. Before engine control computers, electronic ignition and fuel injection, a tune up meant replacing mechanical parts that wore out. Houska Automotive would manually adjust fuel and air mix and timing. When these adjustments were off, spark plugs would foul and need to be replaced.
This definition just doesn’t apply to modern vehicles. Service centers like Houska Automotive generally consider a tune-up to be the major service visit, recommended by your manufacturer, every 30,000 miles or so.
Of course you can’t lubricate a sealed joint. Of course you can’t adjust a carburetor if your car doesn’t have one. You probably don’t need to change spark plugs every year if your manufacturer says they can go 30,000 miles. What are these bloggers getting so worked up about?
The danger with these modern-day myths, is that they prevent people in our local Fort Collins community from taking care of the routine preventive auto maintenance that manufactures recommend. Check out this partial list of things you still need to do to take care of your car. How many of them are really any different today than they were 20 or 30 years ago?
You get the picture. Your SUV is still a machine that needs to be maintained. And, hey, your service advisors at Houska Automotive have always adapted to keep pace with automotive technology. Next time you come across an angry voice about your car care, talk to your Fort Collins service advisor at Houska Automotive, or do some research of your own.
Let’s talk about transmission service. It can be easy to forget about getting your transmission serviced because it doesn’t need it very often. It’s easy to remember to change the engine oil – you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your car running smoothly and helps you avoid costly repairs down the road.
The transmission undergoes a lot of stress. The grit you see in used transmission fluid is actually bits of metal that wear off the gears in the transmission. In addition to that, the transmission operates at very high temperatures. Usually it’s 100 to 150 degrees higher than engine temperatures. Those high temperatures eventually cause the transmission fluid to start to break down and loose efficiency.
As the fluid gets older, it gets gritty and doesn’t lubricate and cool the transmission as well – leading to even more wear. The fluid can actually get sludgy and plug up the maze of fluid passages inside the transmission. At best, your transmission won’t operate smoothly. At worse, it could lead to costly damage.
When your transmission is running properly, it transfers more power from your engine to the drive wheels, and improves fuel economy. That’s why manufacturers recommend changing your transmission fluid at regular intervals. Your owner’s manual has a schedule for transmission service and, of course, your service center can tell you what the manufacturer recommends.
Hot and dusty conditions; towing, hauling, stop and go conditions and jack rabbit starts all increase the load on the transmission and its internal temperature. That means you need to change the fluid more often. A good rule of thumb is every 35,000 miles, 55,000 kilometers or two years. If your manufacturer suggests more frequent intervals or if you’re driving under severe service conditions, you will need to change it more often.
Most service centers have the ability to perform a transmission service while you wait and the cost is quite reasonable. It’s downright cheap when you think about how much a major transmission repair can cost! Your service technician will know the right type of transmission fluid to use. If it’s getting to be time to have your transmission serviced, do your car a favor and have it done. If not this time, then on your next service stop.
Like everything automotive, there have been great strides in headlight technology in recent years. We can all drive more safely at night because of it. Good headlights improve visibility down the road, enabling you to see farther. They also improve your peripheral vision, helping you to see the sides more clearly. The more you can see, the quicker you can react to road conditions. This is important because nearly half of traffic fatalities take place at night. And as the country’s population ages, everything that helps older eyes is welcome.
Most new cars come with halogen headlamps. A decade ago, halogens were exotic and expensive. Now that they are standard equipment, the price has come way down. Many luxury cars are equipped with high intensity discharge, or HID, headlamps. You have probably seen them on the road, they’re very bright and have a bluish tint.
From behind the wheel, there is no doubt that HID headlamps are the best thing going. However, many people complain about HID lights in on coming traffic or when they approach from behind. In fact, when the National Highway Traffic Safety Administration called for public comment, they received a record number of complaints about HIDs. This has lead to several studies – your tax dollars at work. Some expect future regulation of HID lamps.
All halogen headlamps dim over time. Experts recommend that they be changed out once a year. AutoNetTV suggests you replace your headlamps in the fall at the end of Daylight Savings Time. It’s easy to remember – when you change your clock, change your headlamps. Remember to replace all headlamps at the same time – then all your lights will be equally bright. You will appreciate it during those long winter nights.
If you have an older car with old style headlamps – they make halogen replacement lamps for most cars. You’ll be amazed at the difference this upgrade will make.
In addition to regular halogen lamps, you can upgrade to premium lamps that filter some of the yellow light, making a bright white light that’s more like natural sunlight. This light’s easier on the eyes and should improve reaction time.
Now, you may be able to step up to HID headlamps, depending on the kind of car you drive. These lamps should last the life of your car, but cost several hundred dollars a pair. If you want other drivers to think you’re running HID lamps, you can even buy regular halogens that have a bluish tint. Does she or doesn’t she? Only her Colorado automotive service technician knows for sure.
Over time, plastic headlight covers can get cloudy or yellowed. In fact, AAA reports that nine out of ten headlights are dirty or yellowed, greatly reducing vision. In addition to helping you replace your headlamps, many service centers such as Houska Automotive in Fort Collins, Colorado can restore your headlight covers. Headlights can be restored at a fraction of the cost of replacing.
Many conditions that cause the check engine light to come on affect fuel economy. Some very dramatically.